Return and Refund Policy
At ombarcam.com, your satisfaction is our priority. If you receive a defective or damaged product, please reach out to us within 7 days of receiving it for a hassle-free return or exchange. We cover the return shipping costs for defective or damaged items.
For returns unrelated to product defects, we accept them within 30 days of receipt. Please note that customers are responsible for the return shipping costs in such cases. Ensure that all returned products are in their original condition and packaging. Refunds cannot be processed for returned products that are damaged, missing parts, or accessories.
Refunds will be issued to the original payment method used at the time of purchase. Please allow up to 5 to 10 business days for the refund to appear on your account.
Warranty PolicyAll products from ombarcam.com come with a one-year warranty starting from the purchase date, covering defects in materials and workmanship. If you experience any issues during this period, contact our customer service team with your order number and a description of the problem.
Please be aware that the warranty does not cover damage due to misuse, abuse, neglect, or accidents. Any product modifications or alterations void the warranty. Ensure that all returns and warranty claims are made within the specified time frame and include proof of purchase. We reserve the right to reject returns or warranty claims not meeting our policy requirements.
If a product is determined to be defective during the warranty period, we will repair or replace it at no cost.